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Error : Fatal error: Cannot run code from this file in conjunction with non encoded files in /home/username/public_html/tpl_c/%%CD^CDB^CDBF33CB%%user_media_iptc_single_tag.tpl.php on line 1265

Solution :

This problem is not activeCollab related, but caused by platform activeCollab is running on. From articles I read by googling for Cannot run code from this file in conjunction with non encoded files” it appears that it is APC related. You should check with your system administrator to see if disabling APC for folder where activeCollab is running solves this issue.

You need to disable the APC by using php.ini file.

If account is hosted on suexec enabled server then copy the php.ini file under the document root for your domain and comment  or remove the below line.

extension=apc.so

Done

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